Frequently Asked Questions
Find answers to common questions about MultiTwitch Bot, setup, stream monitoring, dashboards, and MultiTwitch links.
Getting Started
What is MultiTwitch Bot?
MultiTwitch Bot is a Discord bot designed to help communities monitor Twitch streamers and generate MultiTwitch links directly from Discord.
How do I set up MultiTwitch Bot?
After adding MultiTwitch Bot to your Discord server, run /setup to configure the bot.
The channel option is required. You can also configure the timezone, update interval, and notifications.
For complete setup instructions, see the Documentation page.
Who can run /setup?
The /setup command can be run by:
- The Discord server owner
- Users with administrator permissions
- Users with the Manage Server permission
Setup & Configuration
Is a channel required when running /setup?
Yes. The channel option is required when configuring the bot.
This is the Discord channel where the dashboard will be maintained.
What is the default timezone?
The default timezone is UTC.
Timezones should use the standard IANA timezone format.
For example:
What is the default update interval?
The default update interval is 300 seconds.
This determines how frequently the bot checks Twitch for stream status updates.
Can I change the update interval?
Yes. The update interval can be configured through /setup.
The interval must be between 30 and 3000 seconds.
- Minimum: 30 seconds
- Default: 300 seconds
- Maximum: 3000 seconds
Are notifications enabled by default?
No. Notifications are disabled by default.
Notifications can be enabled through the /setup command.
Managing Streamers
How do I add a Twitch streamer?
Use the /add command to add a Twitch streamer to your server's tracked streamer list.
How do I remove a Twitch streamer?
Use the /remove command to remove a streamer from your server's tracked list.
How can I see which streamers are being tracked?
Use the /list command to view the streamers currently being tracked by your Discord server.
Stream Monitoring
How do I check which streamers are live?
Use the /live command to manually check the current live status of your tracked Twitch streamers.
How does automatic stream monitoring work?
MultiTwitch Bot periodically checks Twitch for the live status of your tracked streamers.
The frequency of these checks is controlled by the configured update interval.
The default interval is 300 seconds.
Why isn't a streamer showing as live?
First, verify that the streamer is actually live on Twitch and that the correct Twitch username was added to your server.
You can use /live to perform a current live-status check.
What information can the bot retrieve about a live stream?
When available, the bot can retrieve information including:
- Streamer name
- Game being played
- Viewer count
- Stream title
- Stream start time
MultiTwitch
How do I generate a MultiTwitch link?
Use the /multitwitch command.
The bot uses the streamers currently reported as live to generate the MultiTwitch link.
Will offline streamers be included in the MultiTwitch link?
No. Only streamers currently reported as live are included in the generated MultiTwitch link.
What happens if nobody is live?
If none of the tracked streamers are currently live, there are no live streams available to include in the MultiTwitch link.
Dashboard
What is the dashboard?
The dashboard is a dedicated Discord message maintained by MultiTwitch Bot that displays information about tracked live streamers.
How often does the dashboard update?
The dashboard updates according to the configured update interval.
The default interval is 300 seconds.
What happens if someone deletes the dashboard?
MultiTwitch Bot can detect when its dashboard message has been deleted and recreate the dashboard so monitoring can continue.
Why isn't my dashboard updating?
The bot must be online and able to communicate with Twitch and Discord for the dashboard to update.
If the problem continues, check the bot's status and logs for errors.
Troubleshooting
What happens if Twitch temporarily rejects a request?
MultiTwitch Bot uses Twitch authentication tokens when communicating with the Twitch API.
The bot can refresh an invalid access token and retry certain failed requests automatically.
The bot isn't responding. What should I do?
First, verify that the bot is online in your Discord server.
If the bot is online but commands or dashboard updates are not working, check the bot logs for errors.
Where can I get additional help?
If you cannot find the answer in the documentation, you can contact us for additional assistance.
Still Have Questions?
If you couldn't find what you were looking for, check the documentation or contact us.